Robert M. Beissner
2302 Stratford Dr.
Round Rock, Texas 78664
(512) 733-9284 home

mailto:beissner@bestintexas.com

Qualifications

Skills

Career Highlights

Education

Expanded Job Descriptions

01/08-10/2008        Dell (Pacific Crossing)         RAID Test Technician

Testing RAID & SAN Storage Devices, firmware and driver updates, Pre RC and RC, under various OS including Windows 2000 thru Longhorn, Suse 9, 10 ES, Redhat ES 3, 4, & 5. Tested various RAID configurations 1 thru 60. Customized Shell and Batch files to automate  testing. Gathered test results, bus traces and defects for evaluation by senior engineers.

01/07-10/07        Dell (TechLink)         RAID Test Technician

Testing RAID & SAN Storage Devices, firmware and driver updates, Pre RC and RC, under various OS including Windows 2000 thru Longhorn, Suse 9, 10 ES, Redhat ES 3, 4, & 5. Tested various RAID configurations 1 thru 60. Gathered test results, bus traces and defects for evaluation by senior engineers.

01/06-11/06        Dell (Spherion)            Storage Test Technician

Testing Storage Devices, performed installation, configuration and testing of integration with various operating systems including Redhat Enterprise 3 & 4, Suse 9 & 10, Windows 2000 & 2003, and Netware 6.5. Created custom shell (BASH) and batch scripts to improve testing procedures. Created test cases to check previously unchecked scenarios. Gathered test results, bus traces and abnormalities for evaluation by senior engineers.

7/05-01/06        AutoZone            Sales Manager

Retail sales, customer satisfaction maintenance, inventory control, shipping/receiving, cash management,  and vehicle parts/systems testing.

02/02-06/05        Office of Rural Community Affairs            Information Systems Manager

Installed and maintained network servers, routers and switches using Windows 2000, Linux and Cisco IOS. Coordinated migration from Windows 98 / Office 98 to Windows XP / Office XP. Network security, antivirus and performance monitoring. Spam filter configuration and monitoring and email administration (Exchange and OWA). Created and maintained IT property and software license records. Developed and tested disaster recovery plans, Prepared annual legislative budget requests (LAR and BOP), developed 3 year plans for agency hardware and software upgrades. Developed standard operation procedures and security policies. Agency web page creation and maintenance including custom Perl and Java scripting, configured SSL for secure web access. Remote access administration. End-user support via helpdesk, desk side and remote administration. Hired, trained, and motivated a staff of 4.

05/97-02/02        Texas Dept. of Housing            IT Operations Manager

Installed and maintained network servers, routers and switches using Windows NT, AIX and Solaris. Coordinated migration from Windows 9x to Windows 2000. Coordinated replacement of all desktops, servers and network equipment  on a consistent as needed schedule. Assisted with migration from AIX 4.x to Solaris. Windows and Unix network administration. MS Exchange administration, system backup and recovery using Veritas BackupExec and Legato. End-user support via helpdesk, desk side and remote administration. Hired, trained, and motivated a staff of 6.

10/96-05/97        Texas Dept. of Criminal Justice            System Support Specialist III

Network and end-user support of Netware servers and Windows workstations. System backup and recovery. Mainframe and network connectivity troubleshooting, backup and recovery, data transfer.  

06/94-Current        Best in Texas Web Services & Austin Computer Recyclers            Owner / Operator

Creation and maintenance of several small business websites including Perl scripting and interactive forms, customized graphics, HTML, CSS, JavaScript. Recycle, build and upgrade computers for small businesses.

08/96-10/96        Texas Dept. of Housing (Temp)            PC Technician

Assisted with migration from Windows 3.1 to 95. Performed hardware upgrades (hard drives, memory, and video card installation).